About Luis
With a focus on customer care and a passion for problem-solving, Luis is dedicated to delivering a smooth and transparent service experience. He takes pride in helping guests understand their vehicle’s needs while ensuring every visit is handled with professionalism and attention to detail. As a Service Advisor, Luis is committed to clear communication, efficiency, and a customer-first approach. He works to make the service process easy to understand and continuously looks for ways to improve both his skills and the overall experience for every guest. Outside of work, Luis enjoys continuous learning and finding new ways to grow both personally and professionally.
Customer rating
4.9 / 5 based on 111 ratings (84 written reviews)
Recent reviews
He is excellent and well communicative easy to work with.
— Adam D. ,
Luis is pleasant, professional, and very knowledgeable about the Genesis brand.
— Marilyn G. ,
Great Meet me and offered refreshments while I waited explained the process after appointment Luis was able to get a replacement for a faulty taillight under extended warranty
— John K. ,
very pleasant
— William H. ,
Great working with Louis and he takes his time explaining the process.
— James W. ,
Great
— Farooq H. ,
Luis is wonderful! He always tries to help the customer!
— Lynette S. ,
Luis was terrific throughout our entire service ordeal. He communicated regularly with repair of our GV70 2024 vehicle. In addition, he is also friendly and concerned about making sure he had our best interests in mind.
— Joel D. ,
Luis was great to work with. He was prompt in returning calls and answering my many questions and concerns
— Leonard O. ,
Luis is the man. Always courteous and attentive.
— Gordon S. ,