About Matthew
With four years of sales experience and a passion for the automotive industry, Matt brings energy and enthusiasm to every customer interaction. A Chicago native and true fan of Genesis, he is dedicated to helping clients find a vehicle they’ll love for years to come. As a Sales Advisor, Matt focuses on building strong connections, understanding each client’s needs, and delivering a smooth, personalized buying experience. His commitment to the brand and customer satisfaction ensures every guest feels confident in their decision. Outside of work, Matt enjoys attending concerts, going to car meets, and traveling to places like Boston, Florida, and Tennessee. He’s also a fan of RuneScape and Lord of the Rings, bringing a fun and well-rounded personality to the team.
Customer rating
4.9 / 5 based on 23 ratings (16 written reviews)
Recent reviews
Amazing customer service,very attentive. Great customer service.
— Kambi T. ,
He is the best, very friendly and patience from start to finish. His service after the sale is just awesome. I would buy another Genesis from Matt.
— John W. ,
Matthew made my experience very smooth and easy! No pressure. I made an appointment with Matthew, and he asked me what features I was looking for in the GV70. I knew that I wanted the Advanced package. While Genesis of Aurora did not have the exact model I wanted, he found the color combination that I desired at another dealer, and I had my new GV70 the next day! He was a pleasure to work with and I told him so. I had a great buying experience!
— Tara P. ,
Amazing help
— Arkayla B. ,
We had an outstanding experience at Genesis, and a big part of that was thanks to Matthew Gonzalez. He was kind, patient, and never made us feel pressured throughout the entire process. We had our young children with us, and he was incredibly friendly and accommodating, which made what could have been a stressful experience so much easier. Matthew was welcoming, professional, and a pleasure to work with. We truly appreciated the excellent customer service from start to finish. Most importantly, we absolutely love our new car! We highly recommend Matthew Gonzalez to anyone looking for a smooth, enjoyable car-buying experience.
— Tai R. ,
Mathew is a great salesman. He was helpful in giving us a great deal and never pressured us. The whole experience was smooth and we would lease or buy from genisis aurora again.
— Arun B. ,
Our experience with Matthew was amazing. He was knowledgeable about the vehicle we were interested in and answered all of our questions. The whole experience was low pressure and one of the best car buying experiences we have had. He followed up after the sale to thank us for our business and ask if we had any further questions. I highly recommend Matthew if you’re in the Market for a new or used vehicle.
— Kimberly G. ,
My experience with Matthew was great. Matthew was easy to work with and very professional. I felt that Matthew was always trying to give me the best deal available. Highly recommend!!
— Brian N. ,
Very nice person he explains everything thanks
— Liliana P. ,
Matt was quite knowledgeable about the car we were interested in. He kept in touch with us but not excessively. He was available when we needed him to be. He was patient with us as we are older and needed more time to process the information he was giving us.
— Patricia A. ,
Specialties
- GV70
- GV80
- G70
- Highlander
- MDX